Content:
How to find out the integration status 
There is a block on the page «Ваша МИС»in «Электронный документооборот»the block«Немедицинские документы». The block shows the current status of enabling EDI integration for your clinic.
All possible states of work with Medflex integrations are described below.
Integration is not available
The integration of EDI between the clinic and the patient is available only to clinics on MIS Medlock. If your clinic does not work for Medlock, you will see a message«Функционал недоступен для вашей МИС».
If the clinic has several branches and they work on different MIS, then EDI integration is only available for branches on the MedLock. For the rest of the branches, the list will indicate «Недоступно для МИС»that this is not an error and is not related to payment, but means that the branch operates on a different MIS.
Integration is available to enable
If your clinic is operated by MS Medlock, the block «Немедицинские документы»will display «Для использования подключите модуль «ЭДО»in MedLock"
Click «Подробнее»to enable integration into Medlock.
Integration enabled
When the integration is enabled and running successfully, the block «Немедицинские документы»will display the number of connected branches, as well as the number of documents awaiting signature.
Click on the button «Смотреть все документы»to open a page with a list of all documents, or click on «Ожидают подписи»to open a page with documents that need to be signed.
Integration is enabled, but document storage is not paid for
The storage of EDI documents is debited from the clinic's balance on a monthly basis, on the 1st. If the debit failed, «Немедицинские документы»a suspension message appears in the block.
Payment has not been received yet:
- transfer of new documents between the clinic and the patient has been suspended;
- patients are temporarily unable to sign documents in the medical card - the button «Подписать»is hidden from all clinic records;
- previously transmitted data does not disappear anywhere - the restriction applies only to signing new documents.
The message indicates the reason for the suspension, the amount to be paid (calculated based on the number of documents) and the deadline before which the payment must be made so that the integration is not disabled.
If the clinic has several branches, the restriction may not apply to all of them at once. In the section«Немедицинские документы», you can see which branches the transfer has been suspended and which ones continue to operate normally.
The Clinic additionally receives emails on the 1st, 7th and 29th days after non-payment, with the amount to be paid and the deadline until the shutdown.
Important! If you do not pay for document storage within 30 days, integration for the unpaid branch will be disabled.
You can pay at any time before disconnecting - as soon as the payment is completed, the restriction is lifted automatically: the message disappears, the signing in the medical card resumes. You don't need to contact support.
Integration is disabled
The integration of EDI between the clinic and the patient can be disabled for two reasons:
- the clinic disabled the module «ЭДО»on its own in the medical unit;
- the clinic did not pay for the storage of documents for more than 30 days.
In both cases«Немедицинские документы», a message about disconnection and a link to download the archive with all the documents appear in the block.
If the clinic has several branches, the disabled branches are displayed first in the list, and next to each one the reason and the deadline for which the archive is available are indicated.
For more information about the archive download date and what will happen to the documents next, see the section «Выгрузка документов при отключении интеграции»below.
Non-medical documents
The page «Немедицинские документы»displays a list of all documents between the patient and the clinic created by the EDI.
Filters
1) In order to filter by a specific clinic branch, select it from the list available in the filter«Филиал».
2) To view the documents that were submitted on a certain date, specify the required date in the filter«Дата передачи».
3) To find a specific document in the table«ID документа», enter the document ID in the field.
The document ID can be found in two places:
- On the page«Немедицинские документы», click the button with the number of documents.
- There is a medlock in the patient's profile.
1) To view documents in a certain status, click on the corresponding button in the block with filters. Available Filters:
- «Все документы» - Shows all packages of EDI documents.
- «Ожидают подписания» - Shows only packages of documents in the status «Ожидают подписания».
- «Подписаны частично» - Shows only packages of documents in the status «Подписаны частично».
2) The total number of documents in the clinic, in all branches.
A table with documents
The table shows a list of all packages with clinic and patient documents created by EDI.
The table consists of the following columns:
- «Переданы» - date and time of the document transfer.
- «Филиал» - The name and address of the branch where the package of documents was created.
- «Документы» - Clicking on this item opens a window with a list and statuses of documents in the package.
- «Статус» - The status of the entire package of documents is displayed.
- «Скачать» - The document download button is displayed in this column. It is displayed only if at least one document from the package is signed.
Important! You can download only one set of documents at a time.
Uploading documents when integration is disabled
After disabling integration, the archive with all documents is available for download within 30 days.
To download the archive, go to the page «Немедицинские документы»and click «Перейти к скачиванию».
As long as the archive is available, the clinic receives reminder letters on the 1st, 7th and 29th days after the shutdown, indicating the deadline by which the documents can be downloaded.
Important! If you do not download the archive within 30 days after disabling integration, the documents will be permanently deleted from the Medflex storage.
After deleting the documents, the page «Немедицинские документы»will return to «Для использования подключите модуль «ЭДО»the "MedLock" state - that is, to resume work, the clinic will need to enable integration again.
Cost of storage and write-off
The cost of storage depends on the number of documents signed by the patient in accordance with the license agreement.
The debit is made automatically from the clinic's balance on the 1st of each month.
You can view the amount and date of the debit in the detailed report«Финансы: баланс, УПД, отчёты».
Document retention period
The individual voluntary consent is kept in Medflex for 25 years after signing.
The remaining documents are stored for 5 years in the Medical Complex after signing.
Important! These terms are valid only for regular storage payments. If payment is not received for 30 consecutive days, integration is disabled, and after another 30 days, the documents are deleted from the Medflex repository, regardless of how much time has passed since signing.